Hello, 
Welcome to Nairabet.com's help center. 
Here you'll find answers to many questions you might have about Nairabet. 
Please check back frequently as we are constantly updating this forum with more useful information on how Nairabet.com works. 
Thank you for choosing Nairabet.com, Have a nice day.

Warm Regards
Nairabet Admin

To change your Nairabet account password if using mobile version, kindly visit the NairaBet site. Click on ''Account'' at the bottom of the page.

and then forgot password?.

Input your email address or phone number attached to the Nairabet account then click Forgot Password.

If using the desktop version,click on Login

and then Forgot Password

The system will automatically generate a link which would be sent to your registered E-mail address if using email address or send a code to the registered phone number if using that option.

You will be required to click on the link sent to your email  or input the code sent to the phone number in the space that is provided to complete password reset.

 Please go ahead and reset your password to a preferred one you can easily remember.

Also, if you want to change your password at any time, click on "My Account" on the top right corner to change your password to something you will easily remember.

It is that simple!

To view the details the transactions carried out on your Nairabet account, kindly login into your Nairabet account, click on your Customer Id if you are using a desktop and then Wallet History.

and then Wallet History.

If on mobile device,log into your Nairabet account, select Account at the bottom of the page,

and then click Transaction History.

On the next page, select the type of transaction you want to view; All,Payouts or deposit. Kindly set your "from" and "to" dates to cover the period you want your search results to show.

The page gets refreshed and a list of all transactions done on your account is displayed. A page displays 25 transactions with the transaction IDs and dates being listed as well.

If you can't find your transaction(s) on the first page, kindly scroll to the bottom of the transactions list and click on next. This will open the next 25 transactions, just keep that going till you actually see what you are looking for.

In case you forgot your Nairabet account Username, 

Contact our customer service on 0700NAIRABET or 070062472238

Email: [email protected] or chat with our available agents by clicking on the chat emoji at the bottom of the screen.

Please be informed that the KYC (Know Your Customer) is a form of account validation and this process will allow you to take part in all our promotions, place bets, make deposits and also make withdrawals successfully.

More so, if the KYC is yet to be done, you will be unable to benefit from the one-game cut your ticket promotion.

It's highly advisable that you log in, complete the KYC process and validate your account after creation.

In order to do so, 

• Kindly log out and log into your Nairabet account.
• After this has been done, you will receive a first prompt requesting you to fund your new account.
• Kindly click on the X sign to cancel then you will get another prompt asking you to validate your account using your bank account details as shown in the images below.

• Kindly input your bank account details and click on “validate” in order to complete the process.
• Please note that after you have validated your account using your bank account details, the names on your bank account will automatically appear as the names on your Nairabet account.
• Kindly note that to initiate a withdrawal, you are required to input your desired amount, select your saved bank details and click on Payout.
• In the case of adding another bank account detail on your Nairabet account, ensure to input a bank account detail that contain at least two names that tally with the names on your Nairabet account.

To fund using quickteller, you can visit www.quickteller.com/nairabet to continue.

Enter your email address, your customer reference (also known as your account ID),select Nairabet online player, and enter the amount.

* To view your customer reference/ account ID if using the desktop version, kindly log into your NairaBet account, it is the 7 digit by the side of your username at the top right corner of the page.

*If using a mobile phone,log into your Nairabet account, click on Account at the bottom of the screen. The Customer reference(account Id) is beside the username at the top left corner of the screen.

After entering your customer reference on the Quickteller platform, you will be required to enter the following details;

Card number: these are the numbers in front of your ATM card. It is usually 16 digits, however, in some ATM cards, it may be more than 16 digits.

Account Type: select either Savings or Current.

CVV: these are the three digits at the back of your ATM card. Note that some cards may have 7 digits. In such cases, please enter the last three digits.

MM/YY: this the expiry date of your ATM card. It can be seen in the front of your ATM card.

Pin: this is your ATM card pin.

Once you have inputted these details correctly, you will be sent an OTP.

The OTP will be sent to the mobile number you registered with your bank.

Once you receive the OTP, please input it in the space provided and click on pay.

Then your account will be funded successfully!!!

The requirements needed to fund your account using the ATM are your ATM card and your NairaBet customer identification number (Customer ID).

Visit the nearest functioning ATM, insert your ATM card and enter your PIN.

After that, this type of page will open.

Select Quickteller. If you cannot find Quickteller, you can select Pay Bills.

Please note that some ATMs at some GTB branches will show "Fund Wallet".

Select "Fund Wallet" and it will show "Fund GT Wallet" or "Fund Other Wallets".

Then select "Fund Other Wallets" and it will lead you to the next page.

 After that, the list of merchants like DSTV will come up.

Select Others. The machine will now ask you to enter your merchant code.

The merchant code you will enter depends on the amount you want to fund your NairaBET.com account with.

Here are the codes.

• N1,000 --- 04276801 
• N2,000 --- 04276802 
• N3,000 --- 04276803 
• N4,000 --- 04276804 
• N5,000 --- 04276805
• If you want to fund more than N5,000 or any other amount you want enter the code 04276806.

The machine will ask you how much you want to pay.

Enter the amount you want to pay and move to the next page.

The next thing is to enter your NairaBet customer identification number.

After entering your ID, it will bring up your name.

If it brings up another name, that means you have entered the wrong ID so cancel it and do it again.

Confirm it if the details are correct and confirm payment.

Some machines will ask you to enter your telephone number. Enter it and you will be sent a confirmation message. However, note that this is not compulsory.

That is it. Before you get back home, your account would have been funded.

Easy.

Now go to that ATM near you to fund your account.

         If you have  the GTBank mobile app you can fund your NairaBet account using the following steps;

• Log into your GTBank mobile app and click on "Account".
• Then click on "Sports and Gaming".
• A list of merchants will be displayed on the next page, select NairaBet.
• Enter your account ID and the amount you want to deposit in the space provided then click on "Continue".

* To view your account ID,if using the desktop version, kindly log into your NairaBet account, it is the 7 digit by the side of your username at the top right corner of the page.

*If using a mobile phone,log into your Nairabet account, click on Account at the bottom of the screen. The Customer reference(account Id) is beside the username at the top left corner of the screen.

Once you click on "Continue", your account will be funded successfully!!!

Fund your NairaBET account by paying to any of our authorized agents around you.

All you have to do is visit a NairaBet shop around you and inform the agent or the cashier that you want to fund your NairaBet Online account.

You will be required to provide your customer ID or username and the amount you want to deposit.

After this your Nairabet account would be funded instantly. 
(Please do not disclose your account password to anyone )

Kindly log into your Nairabet account and click on deposit.

Select "Paystack Inline Deposit"  and input the desired amount you want to fund, then click on "Deposit"

 You will then be required to choose if you want to pay directly from Paystack,Visacard,Master card or Verve.

To fund directly from your bank account, click on Change and choose Pay with Bank.

Select your bank and input your bank account number.

Once you do this, you will be sent an OTP to the mobile number you registered with your bank.

Please input the OTP in the space provided and click "Pay"..

Your Nairabet account will be credited.

Note that you can only use Paystack- Pay with Bank if you use the following banks;

Access bank; Alat by WEMA; First bank; Guaranty Trust bank; Kuda; Sterling bank; UBA bank; Zenith bank.

Log into your Nairabet account,click on your account Id beside your username at the top of the page.